Anti-Spam Policy

Effective December 15, 2010

Overview

Howzit believes electronic messaging is a compelling tool for sending useful and on-demand information. However, we are also aware of its potential of abuse and we are opposed to the sending of unsolicited messages. We respect the privacy of other’s and understand that spamming is a big concern, and support a stringent anti-spam policy as outlined below. If you feel you have been spammed, please contact customer support support@thinkhowzit.com or follow any of the three steps at the bottom of this page.

Our system allows our customers to send email and/or SMS (text messages) to their subscribers, clients or prospects who have given permission for their email address or cell phone number to be used for such communication. Under our Terms of Use, we will not allow our customers to use our service for unsolicited email or SMS. By definition, an email or SMS is spam if the email or SMS is commercially-related, and:

• The recipient’s personal identity and context are irrelevant because the message is equally applicable to many other potential recipients.
• The recipient has not verifiably granted deliberate, explicit, and permission for it to be sent.
• The transmission and reception of the message appears to the recipient to give a disproportionate benefit to the sender.

Our Take on Spam

Howzit adheres to the standards set forth by the Mobile Marketing Association in its Code of Conduct for Mobile Marketing and Consumer Best Practices Guidelines for Cross-Carrier Mobile Content Programs (available here). In addition, we do not knowingly do business with any company or person that sends spam, and we do not sell or trade personal information we gather from prospects or clients.

We do not tolerate the sending email or SMS that:

• has been sent without authorization, either by initiating the sending through the protected computer or by using the protected computer to relay the email or SMS;
• contains false or invalid header information;
• contains false or invalid domain name information;
• contains false, invalid or misleading information in the subject line or the body of the email or SMS;
• is sent through domain names or email addresses that have been set up to obscure the identity of the individual sending the email or SMS; or
• otherwise obscures the true source or origin of the email or SMS.

How to opt-out

If you feel you have been spammed, we suggest you do one of the following:

• At the bottom of a promotional email sent by Howzit, there is a link which enables you to unsubscribe from the relevant subscriber list. By clicking that link you will automatically be redirected to a website to confirm your removal from the list. To be certain of your removal from the list, you may choose to send an email to support@thinkhowzit.com requesting removal.
• If you receive an unwanted SMS from our service, simply reply with OPT OUT and you will be removed from any SMS subscriber list you may be subscribed to. You can also send a message with GET HELP in the body to receive a list of valid commands to stop or reactivate your mobile number in our system.
• If you believe you have tried the above methods to unsubscribe and you are still receiving unwanted messaging from our service, please call us at (610) 357-6271 for support or send an email to support@thinkhowzit.com. We take the necessary steps to address your request as soon as possible.